Refund Policy

At Precious Computer, we aim to maintain transparency and fairness in all our transactions. Please read this Refund Policy carefully before purchasing any course or service from www.preciouscomputer.com or shoppc.preciouscomputer.com.

By making a payment or enrolling in any course, you agree to the terms stated below.

1. Digital Products & Online Courses

All courses offered by Precious Computer are digital and recorded online courses. Once access to the course content, dashboard, or study material is provided, the purchase is considered complete.

Due to the nature of digital products, all payments are non-refundable.

2. No Refund Cases

Refunds will not be provided in the following situations:

• Change of mind after purchase
• User unable to complete the course
• Internet, device, or technical issues on the user’s side
• Dissatisfaction based on personal expectations
• Lack of time or interest

3. Eligible Refund Cases (Exceptional)

Refunds will be considered only in rare and exceptional cases, strictly when the issue is caused by a technical error from our end, such as:

• Payment successfully deducted but course access not provided
• Duplicate payment due to a system or payment gateway error

4. Refund Request Process

To request a refund under an eligible case:

• The request must be made within 7 days of the payment date
• The request must be sent from the registered email address
• Payment details (transaction ID, date, and course name) must be provided

Refund requests should be emailed to:
rashidrock2012@gmail.com

5. Refund Processing Time

• Approved refunds will be processed to the original payment method only
• Processing may take 7–10 working days, depending on the bank or payment gateway
• Precious Computer is not responsible for delays caused by third-party services

6. Cancellation Policy

• Course enrollment cannot be canceled once access has been granted
• Partial refunds are not allowed under any circumstances

7. Fraud Prevention

If any refund request is found to be fraudulent, misleading, or abusive, Precious Computer reserves the right to deny the refund and take appropriate action, including suspension of user access.

8. Policy Updates

Precious Computer reserves the right to modify or update this Refund Policy at any time without prior notice. Changes will be effective immediately upon being posted on the website.

9. Contact Information

For any refund-related questions or concerns, please contact us at:

Email: rashidrock2012@gmail.com